The Importance of Launch and Love

Overview

Session Overview: Most transformation efforts don’t fail at launch. They fail after. Organizations invest heavily in the “next big thing,” but real opportunity cost shows up when adoption is forced, delivery is inconsistent, and teams quietly disengage. In this 30-minute session, Kate breaks down why internal implementations fall short—and how to avoid the common “forced adoption” storyline. You’ll learn: • Why strong launches still produce weak outcomes • The hidden cost of sub-optimal delivery • How to shift from compliance to commitment • A real-world case study from a Fortune 30 company’s transition to Adobe Workfront • The practical techniques used to turn early failure into an organizational Gold Standard If you want your next transformation to stick, not just ship, this session will show you how to move from launch to lasting impact.